New Value Investment Limited - Privacy Policy
This Privacy Policy explains how we use personal information about you and the steps we take to ensure your personal information is kept secure and confidential.
1. Who are we
1.1 We are New Value Investment Limited (referred to as “NVI”, “we”, “us” and “our”in this Privacy Policy), a company incorporated in England with company registration number 12257371 and whose registered office address is 28 Eccleston Square, London, United Kingdom, SW1V 1NZ.
1.2 This Privacy Policy applies to any information relating to an identified or identifiable individual received by us through our website, or other communication with you (e.g. email or telephone) (“personal information”).
1.3 We are the data controller in relation to the processing of the personal information that you provide to us. Our contact details are as follows:
1.3.1 Address: 28 Eccleston Square, London, United Kingdom, SW1V 1NZ.
1.3.2 Email address: contact@newvalueinvestment.co.uk (please include “Personal Data Request” in your subject heading to ensure it receives the correct attention).
2. How we collect your information
How you engage with us
2.1 The personal information we hold about you comes from the way you engage with us, for example by doing any of the following:
2.1.1 providing us with personal information when signing up to our mailing list;
2.1.2 providing us with personal information when completing the ‘Contact Us’ form on our site; or
2.1.3 contacting us by any other means (for example by telephone, SMS, email or by post).
What information do we collect?
2.2 The personal information we collect when you engage with us for any of the purposes described above will include, for example:
2.2.1 basic personal details such as your name and email address; and
2.2.2 any other personal information that you may include in your “Contact Us” form, or other communications with us.
3. What we use your information for and our legal basis for doing so
3.1 We will use your information to do the following on the basis of your consent:
3.1.1 to add you to our mailing list and send you regular updates on our research and business;
3.1.2 to respond to any query you send to us;
3.1.3 and to keep a record of your enquiry for administration purposes.
4. Sharing your information
4.1 If you contact us, or provide us with personal details as part of signing up to our mailing list, your personal information may be shared with and processed by:
4.1.1 our professional advisors;
4.1.2 our service providers and agents (including their subcontractors) or third parties which process information on our behalf (e.g. internet service and platform providers, and any organisations we engage to help us send communications to you); and
4.1.3 any other organisation if we sell or buy (or negotiate to sell or buy) our business or any of our assets.
5. International Transfers
It may be necessary in certain cases for us to transfer your personal information outside the UK or the European Economic Area (EEA) to locations that may not provide the same level of protection as the UK. Where we do transfer your personal information, we will only do so provided that appropriate safeguards and protections are in place (for example using the European Commission’s Standard Model Clauses for transfers of personal data outside the EEA or, in the case of our US-based mailing list provider, using the EU-US Privacy Shield Framework.)
6. How long will we keep your information for?
6.1 We will only hold your personal information on our systems for as long as is necessary to fulfil the purpose outlined in this Privacy Policy, or until you request it is deleted (or otherwise withdraw your consent).
6.2 If we are processing your personal information to send you email updates we will hold your data until you unsubscribe from those updates, and then for a period of 6 years.
6.3 If we are processing your personal information because you have submitted an enquiry, we will hold your data until we have responded to your query (if required), and then for a period of 6 years.
7. Security
7.1 We keep your information protected by taking appropriate technical and organisational measures to guard against unauthorised or unlawful processing, accidental loss, destruction or damage. For example:
7.1.1 where appropriate, data is encrypted when transiting on our system or stored on our databases;
7.1.2 we have implemented safeguards in relation to access and confidentiality in order to protect the information held within our systems; and
7.1.3 we frequently carry out risk assessments and audits to monitor and review threats and vulnerabilities to our systems to prevent fraud.
8. Your rights to your personal data
8.1 You have certain rights under existing data protection laws, including the right to (upon written request) access a copy of your personal data that we are processing. If you are based within the UK or the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you will have the following rights:
8.1.1 right to access: the right to request certain information about, access to and copies of the personal information about you that we are holding(please note that you are entitled to request one copy of the personal information that we hold about you at no cost, but for any further copies, we reserve the right to charge a reasonable fee based on administration costs);
8.1.2 right to rectification: the right to have your personal information rectified if it is inaccurate or incomplete;
8.2 In certain circumstances, you also have the following rights:
8.2.1 right to erasure/“right to be forgotten”: the right to withdraw your consent to our processing of the data (if the processing is based on your consent) and the right to request that we delete or erase your personal information from our systems;
8.2.2 right to restriction of use of your information: the right to stop us from using your personal information or limit the way in which we can use it;
8.2.3 right to data portability: the right to request that we return any information you have provided in a structured, commonly used and machine-readable format, or that we send it directly to another company, where technically feasible.
8.3 Please note that if you withdraw your consent to the use of your personal information for purposes set out in our Privacy Policy, we may not be able to send you our updates or respond to your query.
8.4 If you consider our use of your personal information to be unlawful, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. Please see further information on their website:
9. Changes to this Privacy Policy
9.1 We may amend this Privacy Policy from time to time for example, to keep it up to date, to implement minor technical adjustments and improvements or to comply with legal requirements. We will always update this Privacy Policy on our website, so please try to read it when you visit the website (the “last updated” reference tells you when we last updated our Privacy Policy).
Last updated: 24th October 2019